MiPod

This module will help you to:

• Understand the disability provisions of the Equality Act 2010
• Recognise how to provide access to goods, facilities and services for disabled people
• Communicate with and assist disabled customers
• Find out what duties are in place for service providers

This module will help you to:

• Understand the Disability Discrimination Act 1995
• Recognise how to provide access to goods, facilities and services for disabled people
• Communicate with and assist disabled customers
• Find out what duties are in place for service providers

Welcome to your learning on Display Screen Equipment (DSE) health and safety in the workplace.

This module is designed to give you an overview of good DSE practice at work, and by the end of the module you will be able to:

• Explain what DSE is and why it is important
• Identify the risks of using DSE
• Set up your workstation and influence your working environment to minimise risk
• Be proactive about monitoring risk

The majority of public sector employees work in an office setting, so we will focus on this environment during the module.

Welcome to your learning on Display Screen Equipment (DSE) health and safety in the workplace.

This module is designed to give you an overview of good DSE practice at work, and by the end of the module you will be able to:

• Explain what DSE is and why it is important
• Identify the risks of using DSE
• Set up your workstation and influence your working environment to minimise risk
• Be proactive about monitoring risk

The majority of public sector employees work in an office setting, so we will focus on this environment during the module.

Welcome to your learning on Display Screen Equipment (DSE) health and safety in the workplace.

This module is designed to give you an overview of good DSE practice at work, and by the end of the module you will be able to:

• Explain what DSE is and why it is important
• Identify the risks of using DSE
• Set up your workstation and influence your working environment to minimise risk
• Be proactive about monitoring risk

The majority of public sector employees work in an office setting, so we will focus on this environment during the module.

This course is a template to build all other courses from

Did you know that an estimated 2 million people in the UK have an addiction to some form of substance?This module aims to raise your awareness of drugs and alcohol looking at recommended guidelines for alcohol consumption, useful tips for cutting back as well as the more common drug types and their side effects and symptoms.We will also provide sources of support for individuals and employers with information on the early warning signs that someone is developing a substance misuse problem and how to deal with it.

The concept of Easy Read came from making documents accessible for people with learning disabilities.

However, we can use this concept more widely to make our public documents clear and understandable for all our customers, including those who may find reading difficult or where English is not their first language.

This course will explain what is meant by effective writing. It explains its importance in the workplace and how it can benefit both your business and your customers.

You will learn how to organise your ideas so you that you can produce an effective, well-written and persuasive business letter.

It will also equip you with the tools you need when using emails, telephone and letters and when to decide which one might be the most appropriate depending on the situation.

The course also focuses on the importance of Plain English and its principles when putting together any written document.

This course will explain what is meant by effective writing. It explains its importance in the workplace and how it can benefit both your business and your customers.

You will learn how to organise your ideas so you that you can produce an effective, well-written and persuasive business letter.

It will also equip you with the tools you need when using emails, telephone and letters and when to decide which one might be the most appropriate depending on the situation.

The course also focuses on the importance of Plain English and its principles when putting together any written document.

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This course will explain what is meant by effective writing. It explains its importance in the workplace and how it can benefit both your business and your customers.

You will learn how to organise your ideas so you that you can produce an effective, well-written and persuasive business letter.

It will also equip you with the tools you need when using emails, telephone and letters and when to decide which one might be the most appropriate depending on the situation.

The course also focuses on the importance of Plain English and its principles when putting together any written document.

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Preston City Council's Email Policy

Write a concise and interesting paragraph here that explains what this course is about

Welcome to this e-learning module on Emotional Intelligence.

By the end of the module you will:

• ·Know what is meant by Emotional Intelligence (EI)
• ·Understand how EI can increase your emotional self-awareness
• ·Understand how EI can help you work with others
• ·Appreciate how you can use EI to bring improvements in team relationships and performance
• ·Have a checklist of what you intend to do differently in your work and daily life to benefit from EI.

Welcome to this e-learning module on Emotional Intelligence.

By the end of the module you will:

• ·Know what is meant by Emotional Intelligence (EI)
• ·Understand how EI can increase your emotional self-awareness
• ·Understand how EI can help you work with others
• ·Appreciate how you can use EI to bring improvements in team relationships and performance
• ·Have a checklist of what you intend to do differently in your work and daily life to benefit from EI.

Equality and Diversity (E&D) is more important than ever, with new laws giving public services specific duties to promote equality and diversity in their workforces and in their local communities.

This interactive course will help you to understand the importance of E&D in the workplace. It covers legislation, policies and procedures, their impact on employees and services and how it applies to both the organisation and individuals.

The course also covers E&D barriers that may exist in the workplace.

Equality and Diversity (E&D) is more important than ever, with new laws giving public services specific duties to promote equality and diversity in their workforces and in their local communities.

This interactive course will help you to understand the importance of E&D in the workplace. It covers legislation, policies and procedures, their impact on employees and services and how it applies to both the organisation and individuals.

The course also covers E&D barriers that may exist in the workplace.

Write a concise and interesting paragraph here that explains what this course is about

This course is a template to build all other courses from

This module is intended to be a basic introduction to different religions. Religions can be complex and this guide is not intended to be a definitive guide to different religions, but a useful tool for staff in their day to day work.

This module is intended to be a basic introduction to different religions. Religions can be complex and this guide is not intended to be a definitive guide to different religions, but a useful tool for Members in their day to day work.

Write a concise and interesting paragraph here that explains what this course is about

Welcome to your learning on fire safety in the workplace.

This module is designed to give you an overview of good fire safety practice at work; identifying potential fire risks to yourself and colleagues, explaining what to do on hearing a fire alarm and describing types of fire-fighting equipment and how to use them.

The majority of public sector employees work in an office setting, so we will focus on this environment during the module.

Welcome to your learning on fire safety in the workplace.

This module is designed to give you an overview of good fire safety practice at work; identifying potential fire risks to yourself and colleagues, explaining what to do on hearing a fire alarm and describing types of fire-fighting equipment and how to use them.

The majority of public sector employees work in an office setting, so we will focus on this environment during the module.

Welcome to the Councils e-learning course for Fire Wardens. This course aims to give you a wide range of knowledge that will enable you to be effective in your role of Fire Warden.

This course is supported by a short practical training session. You will have chance to book yourself onto one of these sessions at the end of the course.

Fraud is a crime that is increasing in both the public and private sectors. In Local Government, it is becoming more complex as a result of the increased use by Authorities of partnerships, outsourcing and new technology.

This course responds to these changes by providing people who complete the course with an awareness of the key aspects of Fraud and Corruption.

This course was produced in association with the LGA and aims to help local authorities in their efforts to comply with the Freedom of Information Act

In this course, we will:

• Introduce the FOI Act and the benefits of implementing it
• Outline the role and responsibilities of officers and councillors under the FOI Act
• Enable councils to prepare for implementation of the FOI Act
• Demonstrate how to manage information and handle requests for information
• Convey the customer perspective and expectations of FOI

This course was produced in association with the LGA and aims to help local authorities in their efforts to comply with the Freedom of Information Act

In this course, we will:

• Introduce the FOI Act and the benefits of implementing it
• Outline the role and responsibilities of officers and councillors under the FOI Act
• Enable councils to prepare for implementation of the FOI Act
• Demonstrate how to manage information and handle requests for information
• Convey the customer perspective and expectations of FOI

An Overview of the Data Protection Legislation, including GDPR

This course is designed for new starters to the Council and will provide an overview of Health & Safety in the workplace.

It explains some of the main points that you need to be aware of when starting work. It also provides some brief details of a wide ranging set of issues including health and safety legislation, fire safety and risk assessments.