MiPod

Making Reasonable Adjustments

Did you know that failing to make reasonable adjustments for disabled people could mean we are acting unlawfully? This could result in a court case, a fine and negative publicity for the Council.

This short e-learning guide will explain when and why adjustments are sometimes necessary. It will help you to provide the best possible service to customers with disabilities.

Management Reports & Decision Making

This course has been prepared to assist authors of reports and key staff involved in the decision making process with the drafting and submission of reports.

It sits alongside the practical Cityspace Management Reports training, delivered by ICT.

If you have completed reports in the past and just need a quick memory refresh, try looking at Appendix 8 in 'Resources' as a starter.

Managing Conflict in the Workplace

This module will look at the causes and types of conflict that can arise in the workplace. We'll demonstrate best practice approaches to resolving conflicts, and show everyday measures that can help to prevent future disharmony.

Managing Health & Safety

Managing Meetings

This course aims to refresh your chairing skills and ensure your meetings are well structured and productive. Meetings serve valuable functions, from resolving issues to motivating employees, so it is important to know when to hold them and how to structure them.

Menopause - start the conversation

In this module, we're going to explore the topic of menopause. You'll find out what it feels like to go through menopause, both physically and emotionally, and discover the importance of talking about it.

Whatever your degree of knowledge on this subject, and whether or not you're experiencing menopause yourself, you’ll find some practical tips and advice to help your colleagues who are experiencing menopause feel supported in the workplace

Mental Health Awareness

1 in 4 of us will experience mental illness at some point which means it is likely you know someone who is currently experiencing problems. Would you know how to spot the tell-tale signs of someone who is stressed or depressed and would you know where to get help?

This module aims to raise your awareness of mental health issues and will look at some of the more common problems as well as the causes of mental health illness, stigma and discrimination and where to access help and support

Minute Taking

This module looks at how you can write good minutes for your meetings. There are also courses available which focus on Managing Meetings and Effective Writing which may be of use to you.